Return and Refund Policy

---

## Return and Refund Policy

### Effective Date: [February 27 2024]

At Viral Visionary Marketing, we're committed to delivering high-quality social media marketing services tailored to your business needs. Our goal is to ensure your complete satisfaction with our services. However, we understand that under certain circumstances, you may seek a refund or cancellation. Below, we outline our return and refund policy.

### Services Offered

We specialize in providing a range of social media marketing services, including but not limited to:

- Social media strategy planning
- Content creation and scheduling
- Paid advertising campaigns
- Analytics and reporting

### Refund Eligibility

Due to the nature of our digital marketing services, returns are not applicable. However, we do offer refunds under the following conditions:

1. **Cancellation Before Service Commencement:** If you decide to cancel our services before we have started any work, you may be eligible for a full refund, minus any non-refundable deposits or fees, provided the cancellation is made within 48 hours of the initial purchase.

2. **Unsatisfactory Service Delivery:** If our services do not meet the agreed-upon specifications or if you are unsatisfied with the results, we ask that you contact us within 7 days of service delivery. We will review your claim and work with you to resolve the issue, which may include a partial refund, additional services at no extra cost, or other compensatory measures at our discretion.

### Process for Requesting a Refund

To request a refund, please follow these steps:

1. **Contact Us:** Reach out to our support team via email at viralVisionarymarketing@gmail.com or phone at 902-694-2288. Please include your order number, the date of purchase, and the reason for requesting a refund.

2. **Review:** Our team will review your request, which may include an assessment of the work completed and communication records.

3. **Outcome:** We will inform you of our decision within 2-5 business days. If approved, the refund will be processed back to your original method of payment within 2-5 business days.

### Limitations

- Refund requests must be made within 30 days of the original purchase date.
- Refunds are not available for services that have been completed to the specifications agreed upon at the time of purchase.
- Non-refundable deposits or fees cannot be refunded.

### Contact Us

For more information about our return and refund policy, please contact us at:

- Email: Viralvisionarymarketing@gmail.com
phone: 902-694-2288
We value your business and are here to provide assistance and ensure your satisfaction with our services.

### Policy Updates

Viral Visionary Marketing reserves the right to modify this return and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.